Shipping/Returns

Shipped from Maui, Hawaii. USA & CANADA free shipping.

We ship by USPS Priority, USPS Priority Mail Express International and/or First Class Mail. When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose.

For all other International destinations, email, info@jeffreyrobert.com for shipping quote for all other products but please note that there are restrictions on some products, and some products cannot be shipped to international destinations.

Returns Policy
You may return most new, unopened items within 3 days of delivery for a refund only if the return is a result of our error. Personalized Products, Canvas Giclees, Downloadable Products, DVD's are non refundable unless it is our error or the item is defective.
If you believe you have an item that qualifies for a return, please contact us to discuss the error prior to sending your item back.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).